“HCL TECHNOLOGIES” Off-Campus Drive For Freshes & Experienced : Junior Engineer – Product Support : Chennai : On 16 November 2014

Company :  HCL Technologies Ltd. – Business Services

Website :  www.hcltech.com

Education :  Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders

Experience : 0 – 3 Years

Location : Chennai

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com

Off campus Drive for HCL – Junior Engineer – Product Support On 16th November 2014 @ Balaji Institute of Engineering and Technology Chennai

Industry Type  :  BPO / Call Centre / ITES
Role  :  Associate/Senior Associate -(Technical)
Functional Area  :  ITES, BPO, KPO, LPO, Customer Service, Operations
No of openings : 50

Job Description  : 

Company: HCL Technologies Ltd. – Business Services

Process: UK Voice -Technical Support Process

Designation : Junior Engineer – Product Support

Job Location: Chennai – Thousand Lights – Greams Road
Experience: 0 to 2 years – Both Freshers and Experienced candidates are eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.
Job Description:
Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.
Skill set required:
Note 1: Excellent Communication Skills with neutral accent
Note 2: Immediate joinees are preferred
Note 3: Willing to Work in Night/rotational Shifts
Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
Other Benefits include :
Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal – Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period
Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
Rounds of Interview: 2 (Initial Screening & Voice and Accent round)
Date: 16th November 2014
Time: 10 AM – 3 PM

Venue:
Balaji Institute Of Engineering and Technology
(Managed by Sri Venkateshwara Educational and Charitable Trust)
Off IT HIghway, Thandalam, Near Thiruporur,
Chennai-603110
Tamil Nadu

Contact Person : Madhuri / Venkadavan

Ph : 044 27445046

Note : PLEASE CARRY YOUR ORIGINAL DOCUMENTS ALONG WITH 2 SETS OF PHOTOCOPIES WHEN YOU WALK-IN.
Regards,
Madhuri

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